**This page was developed by David DeMuth based on:
Heller & Heller, "The Competent
Problem Solver, A Strategy for Solving Problems in Physics", calculus
version, 2nd ed., Minneapolis, MN: McGraw-Hill, 1995. If you are a faculty
member or researcher and would like a complimentary copy of "The Competent
Problem Solver", please contact McGraw-Hill Publishing @ 1-800-338-3987-3,
or go to McGraw-Hill Higher Education Website. **

At one level, problem solving is just that, solving problems. Presented with a problem you try to solve it. If you have seen the problem before and you already know its solution, you can solve the problem by recall. Solving physics problems is not very different from solving any kind of problem. In your personal and professional life, however, you will encounter new and complex problems. The skillful problem solver is able to invent good solutions for these new problem situations. But how does the skillful problem solver create a solution to a new problem? And how do you learn to be a more skillful problem solver?

Research in the nature of problem solving has been done in a variety of disciplines such as physics, medical diagnosis, engineering, project design and computer programming. There are many similarities in the way experts in these disciplines solve problems. The most important result is that experts follow a general strategy for solving all complex problems. If you practice and learn this general strategy you will be successful in this course. In addition, you will become familiar with a general strategy fro solving problems that will be useful in your chosen profession.

Experts solve real problems in several steps. Getting started
is the most difficult step. In the first and most important step,
you must accurately * visualize the situation, identify the
actual problem *, and * comprehend the problem *. At
first you must deal with both the qualitative and quantitative
aspects of the problem. You must interpret the problem in light
of your own knowledge and experience; * ie. Understanding *.
This enables you to decide what information is important, what
information can be ignored, and what additional information may
be needed, even though it was not explicitly provided. In this
step it is also important to draw a picture of the problem
situation. A picture is worth a thousand words if, of course, it
is the right picture. (If a picture is worth a thousand words,
and words are a dime a dozen, then what is a pictures monetary
value?) In the second step, you must * represent the problem *
in terms of formal concepts and principles, whether these are
concepts of architectural design, concepts of medicine, or
concepts of physics. These formal concepts and principles enable
you to simplify a complex problem to its essential parts, making
the search for a solution easier. Third, you must use your
representation of the problem to * plan a solution *.
Planning results in an outline of the logical steps required to
obtain a solution. In many cases the logical steps are
conveniently expressed as mathematics. Forth, you must determine
a solution by actually * executing * the logical steps
outlined in your plan. Finally, you must * evaluate * how
well the solution resolves the original problem.

The general strategy can be summarized in terms of five steps:

- (1) Comprehend the problem.
- (2) Represent the problem in formal terms.
- (3) Plan a solution.
- (4) Execute the plan.
- (5) Interpret and evaluate the solution.

The strategy begins with the qualitative aspects of a problem and progresses toward the quantitative aspects of a problem. Each step uses information gathered in the previous step to translate the problem into more quantitative terms. These steps should make sense to you. You have probably used a similar strategy when you have solved problems before.

Each profession has its own specialized knowledge and patterns of thought. The knowledge and thought processes that you use in each of the steps will depend on the discipline in which you operate. Taking into account the specific nature of physics, we choose to label and interpret the five steps of the general problem solving strategy as follows:

### Focus the Problem:

In this step you develop a qualitative description of the problem. First, visualize the events described in the problem using a sketch. Write down a simple statement of what you want to find out. Write down the physics ideas which might be useful in the problem and describe the approach you will use.### Describe the Physics:

In this step you use your qualitative understanding of the problem to prepare for the quantitative solution. First, simplify the problem situation by describing it with a diagram in terms of simple physical objects and essential physical quantities. Restate what you want to find by naming specific mathematical variables. Using the physics ideas assembled in step 1, write down equation which specify how these physical quantities are related according to the principles of physics or mathematics.### Plan the Solution:

In this step you translate the physics description into a set of equations which represent the problem mathematically by using the equations assembled in step 2. Write down an outline of how you will solve these equations to see if they will yield a solution, before you go through the effort of actually doing any mathematics.### Execute the Plan:

In this step you actually execute the solution you have planned. Combine the equations as planned to first determine an algebraic solution. Then plug in all of the known quantities into the algebraic solution to determine a numerical value for the desired unknown (target) quantity.### Evaluate the Answer:

Finally, check your work to see that it is properly stated, reasonable, and that you have actually answered the question asked.

Consider each step as a translation of the previous step into a slightly different language. You begin with the full complexity of real objects interacting in the real world and through a series of steps arrive at a simple and precise mathematical expression.

The five-step strategy represents an effective way to
organize your thinking to produce a solution based on your best
understanding of physics. The quality of the solution depends on
the knowledge that you use in obtaining the solution. Your use of
the strategy also makes it easier to look back through your
solution to check for incorrect knowledge and assumptions. That
makes it an important tool for learning physics. ** If you learn
to use the strategy effectively, you will find it a valuable tool
to use for solving new and complex problems.** After all, those
are the ones that you will be hired to solve in your chosen
profession.